We're sorry you're having trouble logging in. It happens! It might even be our fault! Please let us help fix it!
Sometimes the helpdesk software gets a little confused and needs a gentle push. If you're stuck at the "That's the wrong password" screen, but it seems like the password reset feature is not working, please send firstname.lastname@example.org an email to let us know. In the vast majority of cases we can fix it by simply forcing the system to re-send your address verification email (it's so common we have a button just for that).
We understand it's a huge break in workflow to have to pause and wait for our support team to respond to a support ticket. Please be patient with us though. We promise we'll get your account fixed as soon as we possibly can.